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Nomadic Townies respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website, submit inquiries, make bookings, become a host, or interact with Nomadic Townies.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- City/location
- Travel preferences
- Booking details
- Payment-related information
- Identity or verification details where required
- Host profile information
- Social media links submitted by hosts
- Reviews, messages, inquiries, and uploaded content
- Device, browser, IP address, and usage information
How We Use Your Information
We use your information to:
- Process inquiries and bookings
- Confirm availability
- Coordinate with hosts and service providers
- Process payments and refunds
- Send booking updates
- Provide customer support
- Verify hosts
- Improve website experience
- Prevent fraud or misuse
- Send marketing communications where permitted
- Comply with legal, tax, regulatory, and accounting obligations
Sharing With Hosts & Partners
For confirmed or potential bookings, we may share necessary information with:
- Hosts
- Local operators
- Accommodation providers
- Transport providers
- Activity partners
- Payment processors
- Technology service providers
Only information required to deliver the experience or process the booking will be shared.
Payment Information
Payments may be processed by third-party payment gateways.
Nomadic Townies does not store complete card numbers, CVV, UPI PIN, or net banking passwords.
Payment processors handle payment data according to their own security and compliance standards.
Host Information
If you apply as a host, we may collect profile details, experience details, business information, social proof, identity information, payout details, and verification documents.
This information may be used for host verification, profile creation, experience approval, payout processing, and platform trust.
Cookies & Tracking
We may use cookies, analytics tools, pixels, or similar technologies to:
- Improve website performance
- Understand visitor behavior
- Measure marketing performance
- Personalize user experience
- Track campaigns and conversions
You may disable cookies through browser settings, but some features may not work properly.
Marketing Communication
We may contact you through email, phone, SMS, WhatsApp, or other channels for:
- Booking updates
- Inquiry follow-ups
- Experience recommendations
- Offers
- Host onboarding
- Important platform updates
You may opt out of promotional communication where applicable.
Data Security
We take reasonable technical and organizational steps to protect your information.
However, no online system is completely secure. Users are responsible for keeping login credentials confidential.
Data Retention
We retain information as long as needed for:
- Booking records
- Legal compliance
- Tax/accounting requirements
- Dispute resolution
- Fraud prevention
- Business operations
When no longer required, data may be deleted, anonymized, or archived securely.
Your Rights
Subject to applicable law, you may request:
- Access to your personal data
- Correction of inaccurate data
- Withdrawal of consent where applicable
- Deletion of certain data
- Information about how your data is used
Requests can be submitted through Nomadic Townies support channels.
Children’s Privacy
Our booking services are intended for adults.
Minors may participate only with parent or guardian consent.
We do not knowingly collect personal data from minors without appropriate consent.
Third-Party Links
Our website may contain links to third-party websites, social media pages, host pages, or partner platforms.
Nomadic Townies is not responsible for their privacy practices.
Updates To This Policy
We may update this Privacy Policy from time to time.
Continued use of our website or services means acceptance of the updated policy.
Contact
For privacy-related questions, contact Nomadic Townies through the official website or support email.
For privacy-related questions, contact Nomadic Townies through the official website or support email.
